Effective Date: 06 June 2025

At WPLake, accessible from https://wplake.org, one of our top priorities is the privacy and security of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have regarding your data when you use our website or products, including Advanced Views and Advanced Views Pro.

If you have any questions or need further information, please contact us at [email protected].

1. Consent

By using our website, products, or services, you hereby consent to this Privacy Policy and agree to its terms.

2. Information We Collect

We may collect personal data from you in the following scenarios:

When you contact us: name, email address, phone number, and contents of your message.

When you purchase a plugin: name, email, billing address, domain name, and payment information.

When you activate a license: domain name, license key, IP address, plugin version, and activation status.

When you browse our website: standard analytics data such as IP address, browser type, and device info (see “Log Files”).

We clearly state the reason for collecting any personal data at the time we request it.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our website and plugins

Process orders and manage licenses

Offer customer support

Improve and personalize our website and product experience

Analyze usage to develop new features and improve performance

Communicate updates, marketing content, or promotional offers (only if you opt in)

Detect, prevent, and address fraud or abuse

4. Plugin Licensing and Payment

When you purchase and activate Advanced Views or Advanced Views Pro, we collect and store information necessary for license validation and plugin updates. This includes your:

Name and email

Domain(s) where the plugin is activated

License key and usage data

Payments are securely processed by PayPal/Other Provider, Plato by Mono, and we do not store your full credit card details.

5. Log Files

WPLake follows standard practices by using log files. These may include:

IP addresses

Browser types

Internet Service Providers (ISP)

Date and time stamps

Referring/exit pages

Clicks and interaction patterns

This data is not personally identifiable and is used for analytical purposes and to improve user experience.

6. Cookies and Tracking Technologies

We use cookies to:

Store user preferences

Understand visitor behavior

Customize content for returning users

You can control or disable cookies via your browser settings. For more information on managing cookies, visit your browser’s help site.

7. Third-Party Services

Our website may include links to third-party services or integrations (e.g., payment processors, analytics tools, or external support platforms). These services have their own privacy policies. We are not responsible for the data collection practices of those external sites or services.

8. International Data Transfers

Your personal data may be transferred to and stored on servers located outside of your country, including in [South Africa/Other Countries], where data protection laws may differ. By providing your data, you consent to such transfers.

9. Marketing and Communication

If you opt in, we may send occasional emails about updates, promotions, or new product features. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

10. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy, including legal or reporting obligations. You may request deletion of your data at any time (see “Your Data Protection Rights”).

11. Data Security

We take reasonable steps to protect your data using industry-standard practices, including encryption, access control, and secure hosting environments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Your Data Protection Rights (GDPR)

If you are located in the EEA or UK, you have the right to:

Access your personal data

Request correction or completion of inaccurate/incomplete data

Request erasure of your data under certain conditions

Restrict or object to our processing of your data

Request data portability

Lodge a complaint with your data protection authority

To exercise these rights, please contact us at [[email protected]]. We will respond within one month.

13. CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you may request:

Disclosure of categories and specific data we have collected about you

Deletion of personal data we hold about you

Opt-out of the sale of personal data (Note: We do not sell personal data)

To exercise your rights, contact us at [[email protected]].

14. Children’s Privacy

We do not knowingly collect any personally identifiable information from children under 13. If you believe your child has provided such information, please contact us and we will promptly remove it.

15. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated “Effective Date.” We encourage you to review this page periodically.

16. Contact Information

If you have any questions or concerns about this

Privacy Policy, please contact us at:

Email: [email protected]

 

Special thank you

Images <a href=”https://storyset.com/online”>Online illustrations by Storyset</a>